Our Guarantees and Refund Policy

The Ascend5 Traction Guarantee
We can't guarantee who hires you, but we can guarantee your market responds, and we'll rebuild it if it doesn't.
Why we don't guarantee placement
Any firm that promises to place you is promising something it doesn't control. Hiring timelines, headcount freezes, internal candidates, a reorganization three weeks before your final round, economic conditions, etc.- none of that is ours to command, and none of it is yours.
What we do control is whether the right people see you, understand your value quickly, and respond. That's positioning and pipeline. That's what we guarantee.
What we guarantee
Your market will respond.
If it isn't responding by day 14 of your outreach, we rebuild. A stronger angle on your Executive Impact Brief. Revised messaging. A retargeted pipeline. Based on what the response data shows and what your own instincts are telling you. At no additional cost.
How the day 14 checkpoint works 
Executive positioning is iterative. The firms that pretend otherwise are the ones still sending your résumé out unchanged in month three.
Your campaign runs
Segmented outreach goes to the tiered pipeline you approved, and we track every signal it generates.
We read the data together
Replies, profile views, who's engaging, who's silent, which segments are landing and which aren't. You see all of it.
We change the positioning
We don't wait it out. New angle on the Impact Brief, revised messaging, retargeted pipeline - at no cost to you.
We keep recalibrating until day 30
This isn't an exception we hope never to invoke. It's built into the program and why the weekly calls exist.
Also guaranteed
Your assets can be revised. Your résumé, Executive Impact Brief, and LinkedIn are refined until you're satisfied with them within the 30 days.
Your pipeline is yours. After 30 days, the account, the campaigns, and the target research belong to you- whether or not you've landed. You never start from zero.
What we need from you
This guarantee depends on you being in the process with us. It applies when you:
- Complete your discovery form within the agreed timeframe
- Review and approve your pipeline list
- Respond to inbound messages within 48 hours
- Attend your scheduled weekly calls
- Use the résumé and LinkedIn profile we build together
We'd rather promise something we can keep.
A guarantee is only worth what the firm behind it can actually deliver. Ours is narrow on purpose, and we mean every word of it.
Book a Career Capital & Job Search Strategy Session
Refund Policy & Limitations
While we do not offer refunds, we honor our guarantees above. Once an order is processed, we must staff and pay our executive advisors, writers, recruitment marketers, etc. We are committed to your job search, and ask that you do so in return. All packages expire one year from purchase.
Let us help you reach your highest mountain.