Our Guarantees and Refund Policy
We stand behind our framework and work. Our goal is to always ensure our clients are getting what is needed to create transformation in their lives via our programs and services. Please see the specific guarantees below for each one.
BRAND Resume Packages
We guarantee that you get an interview within 60 days with your new resume using your new resume format and our Rapid Job Search Strategy® that comes with your package or we will provide a free 30-minute coaching session to get you on the right track. If you have received the first draft and are unhappy, please let us know so we can rectify it until you are completely satisfied. Our writers and coaches work hard to get you in the best shape possible. We will ensure that it is successfully completed to your satisfaction using the well-researched framework that we consistently follow. We focus on these areas to ensure you are attracting the roles and salary you deserve. See examples here.
Though we can't guarantee that we get you a new role, because no company can do that, we can guarantee that we will employ our services using our proven framework that expedites your job search by 2X and has a 98% success rate of getting clients into new roles.
Our Guarantee & Terms: We guarantee to fulfill all of these services and we will reimburse you for any services we have not fulfilled except in the case that the client does not respond to our request for information or documentation to move forward with these services. You can also pause services if needed for 1 month but will have to pay to reactivate your connection campaign if it has already been started. We try to work with clients as needed. You can cancel your monthly subscription at any time.
ACCELERATE© (Career & Salary) & RAPID CHANGE© Programs
We guarantee to create your strategy, roadmap, goals, and accountability needed to actualize your goals within the agreed-upon time with your coach or we will provide a free coaching session to get you on the right track and run your campaign for an additional month.
We understand that services are sometimes not used, however, please understand that we have to staff and pay our writers, marketers, and coaches once an order is processed. If you are unable to use one or more of your services within 3 months, we will credit you the difference with executive coaching or other services to ensure you keep your career moving forward.